Consumer Review Fairness Act of 2016

The Consumer Review Fairness Act of 2016, also known as Bill 114 hr 5111, is a piece of legislation that aims to protect consumers' rights to leave honest reviews of businesses without fear of retaliation. The bill was introduced in the US Congress in 2016 and was passed into law later that year.

The main purpose of the Consumer Review Fairness Act is to prohibit businesses from including "gag clauses" in their terms and conditions that prevent customers from writing negative reviews. These clauses often threaten legal action or fines against customers who leave negative feedback online.

The bill also makes it illegal for businesses to retaliate against customers who leave negative reviews by imposing penalties or fees. This includes situations where businesses try to enforce gag clauses or use other tactics to silence dissatisfied customers. Overall, the Consumer Review Fairness Act of 2016 is designed to promote transparency and accountability in the marketplace by ensuring that consumers can freely express their opinions about businesses without fear of retribution. By protecting consumers' rights to leave honest reviews, the bill aims to foster a fair and competitive business environment where businesses are held accountable for their actions.