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A bill to require the Secretary of Veterans Affairs to establish an integrated project team to improve the process for scheduling appointments for health care from the Department of Veterans Affairs, and for other purposes.
1/14/2025, 5:02 PM
Summary of Bill S 5624
The integrated project team will be responsible for identifying and implementing strategies to streamline and enhance the appointment scheduling system within the VA. This team will work to ensure that veterans are able to access timely and efficient health care services, addressing the long-standing challenges that have plagued the VA's appointment scheduling process.
In addition to improving the scheduling process, the bill also aims to enhance communication and coordination between the VA and veterans seeking care. By establishing this integrated project team, the VA will be better equipped to address the needs of veterans and provide them with the high-quality health care services they deserve. Overall, the Veterans Affairs Appointment Scheduling Improvement Act seeks to prioritize the well-being of our nation's veterans by improving the efficiency and effectiveness of the appointment scheduling process within the VA. This bill represents a bipartisan effort to address the challenges facing our veterans and ensure they receive the care and support they need.
Congressional Summary of S 5624
Improving Veteran Access to Care Act
This bill requires the Department of Veterans Affairs (VA) to establish an integrated project team to improve the process for scheduling VA health care appointments. Among other objectives, the team must (1) develop or continue the development of a scheduling system and platform that enables personnel and patients of the VA to view available appointments for VA care, (2) create a process through which patients can telephonically speak with a scheduler who can assist in determining availability and scheduling, and (3) carry out other functions with respect to health care appointments furnished by the VA.
In carrying out its objectives, the team must consult and coordinate with the deployment schedule and capabilities of the VA’s Electronic Health Record Modernization Program.
If the VA determines a required objective or any feature or service in connection with an objective cannot be implemented or incorporated, the VA must report to Congress providing an explanation and setting forth a plan without that objective.
The VA must also report to Congress on the progress in fulfilling the team’s objectives under the bill.

