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Department of Homeland Security Awarded a Contract to RESOLVESOFT, INC. for $1,213,823.52

Signed on

9/24/2024, 12:00 AM

RESOLVESOFT, INC. Government Contract #70SBUR24C00000011

RESOLVESOFT, INC. was awarded a contract with the United States Government for $1,213,823.52. The contract was awarded by the agency office USCIS CONTRACTING OFFICE(ERBUR), which is a division with the U.S. Citizenship and Immigration Services within the Department of Homeland Security.

Summary of Award

The recipient of the federal contract is ResolveSoft, Inc. They are involved in IT and telecom services related to business application support. The contract is aimed at modernizing USCIS customer experience and is worth $1,213,823.52. Funding for the contract comes from the Department of Homeland Security. Notable transactions include an initial amount of $2,080,840.32 awarded on September 24, 2024, and subsequent transactions that show spending adjustments, including a deduction of $867,016.80 on April 16, 2025.

Contract Details

Contract ID70SBUR24C00000011
Contract TypeD
Total Obligation$1,213,823.52
Exercised Options$1,213,823.52
Base Amount + Options$1,213,823.52
Date Signed2024-09-24
Contract DescriptionTHIS REQUIREMENT IS TO MODERNIZE USCIS CUSTOMER EXPERIENCE IN SUPPORT OF TRANSFORMING FEDERAL CUSTOMER EXPERIENCE AND TO REBUILD TRUST IN GOVERNMENT AND WILL ALSO SUPPORT THE USCIS DIRECTORS PRIORITY OF STRENGTHENING PUBLIC ENGAGEMENT AND IMPROVING C
Start Date2024-09-30
End Date2025-04-30

Agency Details

Awarding AgencyDepartment of Homeland Security
Awarding Sub AgencyU.S. Citizenship and Immigration Services
Awarding OfficeUSCIS CONTRACTING OFFICE(ERBUR)
Funding AgencyDepartment of Homeland Security
Funding Sub AgencyU.S. Citizenship and Immigration Services
Funding OfficeUS CITIZENSHIP IMMIGRATION SVCS

Recipient Details

RecipientRESOLVESOFT, INC.
Recipient Location6810 DEERPATH RD STE 312 ELKRIDGE MARYLAND, UNITED STATES
Business Categories8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Comments

Award Transactions

Transaction #P00005$-867,016.80April 16, 2025

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $-867,016.80 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00004$0.00February 26, 2025

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00003$0.00November 27, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00002$0.00October 1, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00001$0.00September 26, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #0$2,080,840.32September 24, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $2,080,840.32 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

Transaction #P00006$0.00June 6, 2025

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00005$-867,016.80April 16, 2025

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $-867,016.80 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00004$0.00February 26, 2025

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00003$0.00November 27, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00002$0.00October 1, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #P00001$0.00September 26, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $0.00 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #0$2,080,840.32September 24, 2024

U.S. Citizenship and Immigration Services, a sub agency of Department of Homeland Security, issued a payment of $2,080,840.32 to RESOLVESOFT, INC.. The payment included a Subsidy Cost of $0.00.