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General Services Administration Awarded a Contract to NAVIENT BPO LLC for $40,000,000.00

Signed on

9/9/2020, 12:00 AM

NAVIENT BPO LLC Government Contract #47QTCA20D00ER

NAVIENT BPO LLC was awarded a contract with the United States Government for $40,000,000.00. The contract was awarded by the agency office GSA/FAS CENTER FOR IT SCHEDULE PROG, which is a division with the Federal Acquisition Service within the General Services Administration.

Summary of Award

The recipient of a federal contract worth $40,000,000 is NAVIENT BPO LLC, a U.S.-owned business specializing in mortgage and nonmortgage loan brokerage. The contract, funded by the General Services Administration, is for IT and telecommunications services. Notable details include "full and open competition" for solicitation, and it's categorized as a "multiple award" contract.

Contract Details

Contract ID47QTCA20D00ER
Contract TypeIDV_C
Total Obligation$0.00
Exercised Options
Base Amount + Options$40,000,000.00
Date Signed2020-09-09
Contract DescriptionFEDERAL SUPPLY SCHEDULE CONTRACT
Start Date2020-09-09
End Date2030-09-08

Agency Details

Awarding AgencyGeneral Services Administration
Awarding Sub AgencyFederal Acquisition Service
Awarding OfficeGSA/FAS CENTER FOR IT SCHEDULE PROG
Funding AgencyGeneral Services Administration
Funding Sub AgencyFederal Acquisition Service
Funding OfficeGSA/FAS CENTER FOR IT SCHEDULE PROG

Recipient Details

RecipientNAVIENT BPO LLC
Recipient Location13865 SUNRISE VALLEY DR HERNDON VIRGINIA, UNITED STATES
Business CategoriesCategory Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Comments

Award Transactions

Transaction #PA0017$0.00October 8, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0018$0.00October 8, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PS0016$0.00September 11, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA905$0.00September 6, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA904$0.00July 24, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PO0010$0.00July 21, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PS0015$0.00July 2, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA897$0.00May 6, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA893$0.00April 11, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0012$0.00February 22, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA888$0.00January 28, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA887$0.00January 3, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0009$0.00October 24, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA885$0.00September 17, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA883$0.00June 6, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0008$0.00June 4, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0007$0.00May 30, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA882$0.00April 27, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0006$0.00February 2, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA869$0.00December 27, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0005$0.00December 20, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA863$0.00July 29, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA856$0.00June 1, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA853$0.00February 7, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0004$0.00February 3, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0003$0.00January 31, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA842$0.00May 5, 2022

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA839$0.00January 12, 2022

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA837$0.00November 10, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA834$0.00September 13, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA832$0.00May 25, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0002$0.00December 10, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA826$0.00November 24, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA815$0.00September 10, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PO0001$0.00September 9, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #0$0.00September 9, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to NAVIENT BPO LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0019$0.00October 16, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0017$0.00October 8, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0018$0.00October 8, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PS0016$0.00September 11, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA905$0.00September 6, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA904$0.00July 24, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PO0010$0.00July 21, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PS0015$0.00July 2, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA897$0.00May 6, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA893$0.00April 11, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0012$0.00February 22, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA888$0.00January 28, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA887$0.00January 3, 2025

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0009$0.00October 24, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA885$0.00September 17, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA883$0.00June 6, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0008$0.00June 4, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0007$0.00May 30, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA882$0.00April 27, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0006$0.00February 2, 2024

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA869$0.00December 27, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0005$0.00December 20, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA863$0.00July 29, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA856$0.00June 1, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA853$0.00February 7, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0004$0.00February 3, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0003$0.00January 31, 2023

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA842$0.00May 5, 2022

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA839$0.00January 12, 2022

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA837$0.00November 10, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA834$0.00September 13, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA832$0.00May 25, 2021

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PA0002$0.00December 10, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA826$0.00November 24, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PSA815$0.00September 10, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #0$0.00September 9, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.

Transaction #PO0001$0.00September 9, 2020

Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to PIONEER CUSTOMER EXPERIENCE, LLC. The payment included a Subsidy Cost of $0.00.

This payment could indicate a change to the existing contract.