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General Services Administration Awarded a Contract to DISABLED VETERANS CALL CENTER LLC for $500,000.00
Signed on
6/22/2020, 12:00 AM
DISABLED VETERANS CALL CENTER LLC Government Contract #47QTCA20D00BM
DISABLED VETERANS CALL CENTER LLC was awarded a contract with the United States Government for $500,000.00. The contract was awarded by the agency office GSA/FAS CENTER FOR IT SCHEDULE PROG, which is a division with the Federal Acquisition Service within the General Services Administration.
Summary of Award
The awarded contract between the U.S. federal government and Disabled Veterans Call Center LLC, as described in the JSON response from usaspending.gov, highlights a significant engagement under the Federal Supply Schedule (FSS) contract type. The contract, identified with the award ID 47QTCA20D00BM, was initiated by the General Services Administration (GSA) through its Federal Acquisition Service (FAS), emphasizing a collaborative commitment to leverage business support services within the realm of telemarketing and other contact center operations.
**Overview of the Contract:**
This particular contract was signed on June 22, 2020, and defines a period of performance from its initiation date until June 21, 2025. Although the total obligated amount is currently noted as zero, the contract encompasses a base and all options amounting to $500,000. Such a setup underlines a potential trajectory of phased funding or future transaction engagements, which align with the government's flexible and scalable procurement strategies typical of IDV (Indefinite Delivery Vehicle) contracts.
**Contract Details and Operational Domain:**
Under the Product or Service Code (PSC) D399, the focus of this contract is streamlined toward IT and telecommunications solutions, specifically "IT AND TELECOM- OTHER IT AND TELECOMMUNICATIONS." Coupled with the NAICS code 561422, the contract zeroes in on telemarketing bureaus and other contact centers. Such a categorization points to technological and communicational services pivotal to the enhancement of government operations through modern, efficient, and customer-centric communication models.
**Award and Procurement Highlights:**
Endorsed through the GSA’s Federal Acquisition Service, a cornerstone of federal procurement, the contract portrays a competitive procurement process. The solicitation procedures marked as "NP" signify negotiated proposals, indicative of a meticulous vetting process concluded under "FULL AND OPEN COMPETITION," with 999 offers received, showcasing a highly competitive bid environment.
**Recipient Profile – Disabled Veterans Call Center LLC:**
Based in Erie, Pennsylvania, Disabled Veterans Call Center LLC operates as a small, veteran-owned business with distinctive certifications. The organization’s structure as a Limited Liability Corporation aligns with its registration under various business categories, including “Service Disabled Veteran Owned Business” and “Veteran Owned Business.” This alignment not only reflects the company’s service-focused ethos but also the federal commitment to supporting veteran-owned enterprises, fostering entrepreneurship among service-disabled veterans.
**Transaction Analysis:**
The list of transactions accompanying this contract comprises several modifications, identified by unique modification codes such as PSA893, PSA885, and PA0007. These updates, spanning from the contract's inception to action dates stretching into 2025, bear testimony to ongoing administrative modifications and adjustments necessary for maintaining the alignment of services with evolving government needs. Each transaction document suggests an evolution in contractual refinements, yet it is noteworthy that the recorded transaction amounts stand at zero, suggesting these might be administrative rather than financial amendments.
**Agencies and Oversight:**
The diligent involvement of the General Services Administration, in coordination with its Federal Acquisition Service, underscores the importance of centralized procurement practices. The GSA’s leadership in IT and telecommunications within federal operations ensures that such contracts align with broader governmental strategies, bolstering service efficiency and technological adoption.
**Strategic and Economic Implications:**
Engaging Disabled Veterans Call Center LLC serves a dual purpose. Economically, it empowers a U.S.-owned, small business while strategically contributing to the government’s communication capabilities, improving response times and enhancing citizen services. Moreover, by endorsing small, disadvantaged businesses through competitive and strategic federal spending, the government reinforces its commitment to inclusivity and economic diversification.
**Conclusion:**
This contract elucidates an exemplary model of public procurement, reflecting integration between modern technological needs and strategic economic empowerment of veteran-owned businesses. Each transaction process, though currently recording zero-dollar allocations, builds a foundational framework for potential fiscal expansion and iterative enhancements in the governmental communication landscape.
Contract Details
Agency Details
Recipient Details
Comments
Award Transactions
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.
Federal Acquisition Service, a sub agency of General Services Administration, issued a payment of $0.00 to DISABLED VETERANS CALL CENTER LLC. The payment included a Subsidy Cost of $0.00.
This payment could indicate a change to the existing contract.