Airline Customer Service Commitment Act

The Airline Customer Service Commitment Act, designated as S. 383 in the 106th session of Congress and introduced on February 6, 1999, aims to improve and regulate customer service standards within the airline industry. The bill likely contains provisions related to enhancing the quality of customer service provided by airlines, possibly addressing issues such as delays, cancellations, overbooking, or passenger rights. Specific directives within the bill might focus on requiring airlines to adhere to certain service commitments or guidelines to ensure a better experience for passengers.